Welcome to KnowToWin
KnowToWin is an educational app that provides engaging learning tools and games for students from low-income groups. By using our services, you agree to the following terms and conditions.
1. Account Registration
- Users must sign up and complete a verification process to access the games available on KnowToWin.
2. Access to Games
- Upon successful registration and verification, users can access a variety of educational games designed to enhance learning and skills.
- Our games include a question with multiple-choice answers. Users must select the correct answer to progress and earn credits.
3. Game Fees and Credits
- To play a game, users must pay a game fee specified for each game. The fee varies depending on the game.
- Users can purchase credits at any time through the "Add Credit" page to continue playing games.
4. Earnings and Rewards
- When a user successfully completes a game, they receive the game fee back plus additional credits. The credits are converted from purchased credits to earned credits.
- The amount of earned credits awarded for successful completion is specified on each game's onboarding page and can vary from a few credits to hundreds of credits.
5. Refund Policy
- If a user does not succeed in a game, only 50% of the credit fee is refunded. The refunded amount remains as purchased credits in the user's account.
6. Credit Types
- Users can enter a game by paying with earned credits, purchased credits, or referral credits.
- If the game is played with referral or purchased credits and the user fails, the 50% refund is returned to the appropriate credit type, not as earned credits.
7. Game Eligibility
- Games are tailored to users' age and knowledge level. Users must complete the verification process to access the appropriate games.
8. Prizes and Redemption
- Earned credits are the only type of credit that can be converted to prizes in the Prizes area of the app.
- Each prize has a price in terms of earned credits, and when it is purchased, the proportional amount is deducted from the user's account.
- If an item fails to reach the user or if delivery fails, the earned credits are refunded to the user's account.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email protected].